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Customer Success Stories

Omnify Empower PLM has been recognized by G2 Crowd, the world's leading business software review platform, as a high performer earning the highest overall satisfaction score in the Winter 2016 PLM Software Grid report.
Below is a sampling of our many customer success stories.
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Vergent Products
Vergent Products, Inc. Improves Product Quality and Customer Collaboration
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Vergent manages multiple customers and products in both development and assembly. Data is received in various file formats and revisions and communication between Vergent and their customers is critical. The company was tracking and managing Engineering Change Orders (ECOs) on a shared Excel spreadsheet which resulted in a variety of problems.
With a focus on consistently producing quality products, on time, Vergent was looking for better methods to process ECOs, track releases of documents related to products, control document revisions with a repository for those documents, as well as a means to improve collaboration with their customers. After seeing a demonstration of the Omnify Empower PLM system, they knew it was exactly what they needed to address their product development issues.
Vergent has over 60 employees using the Omnify Empower PLM system including: Sales, Service, Engineering, Purchasing and Production. The company is leveraging the core features of Empower PLM to support controlled processes such as; item and Bill of Material (BOM) creation, engineering changes, file management, revision control, approval history, task management, and document control. The company has also expanded their use of Omnify Empower PLM with the Quality Management and Project Management features.
Key benefits:
  • Eliminate lost time searching for status of Engineering Change Orders (ECOs)
  • Reduce material scrap and incorrect orders by 96%
  • Reduce paper, printing, ink, and shipping costs
  • Reduce scrap and re-work
  • Improve communication with customers/customer satisfaction
  • Improve document control
  • Support consistent product quality
  • Faster New Product Introduction (NPI) cycles